Signal Down? Yes, there’s an app for that too!
We’ve all heard the common misconception, “Cable has better signal than satellite,” especially when discussing outages relating to weather. All television signal, whether at the point of origin or at your consumer location, comes from a satellite. That being said, it would be nice to know if weather or another uncontrollable issue is the origin of your signal loss, particularly before paying for a technician to come out to your property.
Conveniently, there is a app (also available as a website) that monitors service and signal loss for multiple different providers, and is free to use. Right now the mobile application is only available through the Apple app store, and online at www.downdetector.com. When first opening the application it can seem a bit daunting, as there are multiple options to choose from. However, there is a convenient search box available. You can search for your service provider, and create a favorite on the app in order to return to that provider whenever you encounter an issue.
This page will provide you with a variety of different information related to that provider, including:
- Live Outage Map
- Number of problems reported per hours (last 24 hours)
- Opportunity to report a problem or leave a comment about outages
- Tweets from provider’s Twitter account responding to issues (if applicable)
Remember, all television service comes from satellite signal somewhere, and all that signal originates from either the east or west coast. Therefore, before calling for service, you can always access DownDetector and check both your local weather, and the weather on the coast, to see what might be causing your signal loss.